Payment policy
At Aurelia & Rose Charleston, we offer multiple secure payment methods for customers shopping within the United States. Available payment methods may vary depending on your device, payment provider availability, and checkout settings.
- Available Payment Methods
We may accept the following payment methods through our checkout:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay
Available payment methods may vary depending on your location, browser, device, and eligibility at checkout. Customers are responsible for selecting a valid payment method available to them at the time of purchase.
- Payment Security
All payments are processed through secure, encrypted SSL connections by our authorized payment providers.
Aurelia & Rose Charleston does not store full credit card or payment details on its own servers.
- Payment Processing
Orders will only be processed once payment has been successfully completed and authorized.
If a payment is declined, canceled, reversed, flagged for verification, or otherwise not successfully completed, the order may not be processed or may be delayed until payment is confirmed.
We reserve the right to refuse, cancel, or hold any order where fraud, unauthorized use, or suspicious payment activity is suspected.
- Refunds
If you are entitled to a refund in accordance with our Return Policy or another approved resolution, the refund will be issued to the original payment method used for the purchase.
Refunds are processed within 14 days after the returned item has been received, inspected, and approved, or after another refund decision has been confirmed by our customer support team.
Depending on your bank, card issuer, or payment provider, it may take additional time for the refunded amount to appear in your account.
- Contact
If you have any questions about payments, billing, or refund processing, you can contact us at: